Courses
WDS offers courses that are customizable. From awareness-level material to departmental cultural change, we facilitating learnings applicable at every level of membership.
Conflict Resolution Skills for First Responders
Identify which courses your department could start with.
Workshops designed to facilitate mission driven interactive training
Customized classes for the members & department goals
Develop skills such as coaching & conflict mediation
The House is Burning
The traditions that have governed our service for over a century are being called into question, and instead of unifying our team, opposing personalities lead to division and conflict. Many are consumed by the idea of skipping ahead to resolution, ignoring that we operate in a world where our company officers need to manage a diverse workforce. Job vs. calling, young vs. old, and complete lack of accountability are just some of the cultural issues that your company officers face daily.
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The 4-hour introductory course in firehouse conflict management.
Commanding Conflict
One-day course designed for second-tier officers on effective use of coaching and discipline techniques.​ Designed to elevate company-level officers and help them reframe their roles within the larger organization. It applies conflict-resolution strategies to create lasting frameworks that reduce organizational conflict and improve mission success.
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Includes lecture and table-top workshops
